Orbitvu Public Support Site

Usage

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Caution! Orbitvu SUN plugin for Shopify is connected to your E-Commerce plan. You need to keep the E-commerce plan valid for the Shopify integration to work properly.

Linking (assigning) Orbitvu presentations to Shopify products

In order to link the Orbitvu presentation to Shopify product please login to the back office of your store and go to the "Apps -> ORBITVU SUN PRODUCT TELEPORTING".

There is a products list with some product information columns. You will notice also "Linked Orbitvu Presentation" column which defines whether the Shopify product has linked (assigned) Orbitvu presentation or not.

 Click on the chosen product you want to link with Orbitvu presentation.

There is list of Orbitvu presentations from your Orbitvu SUN account you can assign to the product.

Simply click "Link" button on the chosen Orbitvu presentation and it will be assigned to the current product.

After successful linking the Orbitvu presentation you can see all the items.

They automatically appear also in frontend product page.

Changing Orbitvu presentation items order

If you want to change the order of Orbitvu presentation items, simply  click on "move" icon on a chosen item and use "drag and drop".

Deactivating Orbitvu presentation items

You may also deactivate chosen Orbitvu presentation items, so they are not visible in frontend product page. To do this, click on the "Deactivate icon".

Copying Orbitvu images to the native "Images" tab.

The Orbitvu plugin allows to easily copy Orbitvu 2D image (or one frame from Orbitvu 360 presentation) to the native Shopify images. This feature is helpful because sometimes third party apps can "see" only native Shopify images. Additionally, if we want to avoid "no image" on frontend products list page, it's always good to have at least one image in native images tab.

Below screens show empty native "Images" tab and "no image" effect on frontend products list.

To avoid above issue, please click "Copy to original images" or "Copy one frame to original images" on the chosen item and when the operation is finished, the image will immediately appear in native "Images" tab.

We also get rid of "no image" effect in frontend products list.

If the copied Orbitvu item was a 2D image, it will be automatically deactivated to avoid duplicates on frontend product page.

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