Orbitvu Public Support Site


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E-commerce plugins are tested and work properly with basic configuration of Magento. Due to possible modifications via external plugins, modules, applications and other modifications of a specific e-commerce site, where Orbitvu e-commerce plugin is installed, Orbitvu cannot guarantee proper operation of a plugin in every configuration. For that reason e-commerce plugins are supplied as is with a basic support which consists of bug reporting. Orbitvu will do its best to fix bugs, provided they can be replicated on Orbitvu test installations. Orbitvu provides extra paid support which includes adaptation of a plugin to your specific e-commerce site configuration. Contact [email protected] for more details regarding paid support. In case you purchased a self-hosted plugin which is not compatible with your specific configuration, please contact us to receive a refund.

Manual upload using FTP manager

1. Download the .zip file from your ORBITVU SUN account

2. Unpack the .zip file

3. Copy unpacked content into your Magento's root path

4. Open server bash shell and go to the Magento's root path. Run the command:

php bin/magento setup:upgrade
Click to copy

This command checks all of the modules and launches schema installation or updating process (if necessary).

You may want to clear the Magento's cache after installing the plugin.

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