Orbitvu Public Support Site


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E-commerce plugins are tested and work properly with basic configuration of Prestashop. Due to possible modifications via external plugins, modules, applications and other modifications of a specific e-commerce site, where Orbitvu e-commerce plugin is installed, Orbitvu cannot guarantee proper operation of a plugin in every configuration. For that reason, e-commerce plugins are supplied as is with a basic support which consists of bug reporting. Orbitvu will do its best to fix bugs, provided they can be replicated on Orbitvu test installations. Orbitvu provides extra paid support which includes adaptation of a plugin to your specific e-commerce site configuration. Contact [email protected] for more details regarding paid support. In case you purchased a self-hosted plugin which is not compatible with your specific configuration, please contact us to receive a refund.

In order to install the Orbitvu plugin for Prestashop, please follow below steps:

1. Download the .zip file from your ORBITVU SUN account

2. Go to the Prestashop’s Admin Panel "Modules -> Modules & Services -> Upload a module". Select downloaded .zip file from the first step and upload it.

3. After successful uploading, the module will install automatically.

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