Orbitvu Public Support Site


Updated on

Official Magento 1.9.x (1.x.x) maintenance was ended on June 30, 2020 (more information), so we will not continue to develop the Magento 1.9 plugin for this platform. 

We recommend upgrades your shop platform to version 2.x.x of Magento.

Linking (assigning) Orbitvu presentations to Magento products

In order to link the Orbitvu presentation to Magento product please login to your Magento's back office and go to the "Catalog -> Manage Products".

On products list there is a new column "Orbitvu". It defines whether the Magento product has linked (assigned) Orbitvu presentation or not.


Go to the product edition simply by clicking "Edit" on a chosen product.

There is a new tab "ORBITVU Self Hosted" on product edit page which contains the list of Orbitvu presentations from your Orbitvu SUN account.

Simply click "Link" button on the chosen Orbitvu presentation and it will be assigned to the current product.

After succesfull linking the Orbitvu presentation you can see all the items.

They automatically appear also in frontend product page.

Changing Orbitvu presentation items order

If you want to change the order of Orbitvu presentation items, simply  click on "move" icon on a chosen item and use "drag and drop".

Deactivating Orbitvu presentation items

You may also deactivate chosen Orbitvu presentation items, so they are not visible in frontend product page. To do this, click on the "Deactivate icon".

Copying Orbitvu images to the native "Images" tab.

The Orbitvu plugin allows to easily copy Orbitvu 2d image (or one frame from Orbitvu 360 presentation) to the native Magento images. This feature is helpful because sometimes third party plugins can "see" only native Magento images (like ebay plugin). Additionaly, if we want to avoid "no image" on frontend products list page, it's always good to have at least one image in native images tab.

Below screens show empty native "Images" tab and "no image" effect on frontend products list.

To avoid above issue, please click "Copy to original images" or "Copy one frame to original images" on chosen item in ORBITVU SUN tab and when the operation is finished and you refresh the page, the image will immediately appear in native "Images" tab.

We also get rid of "no image" effect in frontend products list.

If the copied Orbitvu item was a 2d image, it will be automatically deactivated to avoid duplicates on frontend product page.

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